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These are the most recent articles mentioning "cable office"
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invited to testify at the hearing this evening (Thursday, Sept 28 2006) on the proposed Verizon franchise.Earlier today I spoke to Amy Wilson in the Cable Office and she said that 16 people are on the list to speak tonight. It's not too late to pre-register and she encouraged pre-registration but ...
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rms and notices distributed to customers which describe customer service policies and procedures shall be subject to County approval.According to the Cable Office, this prior approval was not sought. The county has not stated if it will seek penalties or for Comcast to cancel the change for Montgom...
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of compliance long enough to start being assessed fines. See my earlier report for more detail.)Some positive news: Complaints about Comcast to the Cable Office were down 44% in the 4th quarter with, ahem, only 282 complaints. In contrast RCN's complaint level nearly doubled in the 4th quarter. ...
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ite this, 14 people felt motivated enough to answer the call to fill four open seats on the committee. Their term starts in November of ... 2006. A Cable Office official speculated the seats might be filled by April - in other words, 6 months late.Note that some citizens apply for many committees ...
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itted sufficient data to even know if it is in compliance. But partial figures show some decreases in customer service performance.Complaints to the Cable Office are up 31% from 2nd quarter with 76% for service. (Complaints for RCN are down 40% for the same period.) CTC reported 2450 violations, ...
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ular agreement without a thorough understanding of what it means.I have been stymied in understanding it myself. For example, I have asked the county cable office for a list of differences between the current and new franchises and have received no reply. Surely, the council needs such a list as wel...
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rms and notices distributed to customers which describe customer service policies and procedures shall be subject to County approval.According to the Cable Office, this prior approval was not sought. The county has not stated if it will seek penalties or for Comcast to cancel the change for Montgom...
...
of compliance long enough to start being assessed fines. See my earlier report for more detail.)Some positive news: Complaints about Comcast to the Cable Office were down 44% in the 4th quarter with, ahem, only 282 complaints. In contrast RCN's complaint level nearly doubled in the 4th quarter. ...
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ite this, 14 people felt motivated enough to answer the call to fill four open seats on the committee. Their term starts in November of ... 2006. A Cable Office official speculated the seats might be filled by April - in other words, 6 months late.Note that some citizens apply for many committees ...
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itted sufficient data to even know if it is in compliance. But partial figures show some decreases in customer service performance.Complaints to the Cable Office are up 31% from 2nd quarter with 76% for service. (Complaints for RCN are down 40% for the same period.) CTC reported 2450 violations, ...
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ular agreement without a thorough understanding of what it means.I have been stymied in understanding it myself. For example, I have asked the county cable office for a list of differences between the current and new franchises and have received no reply. Surely, the council needs such a list as wel...
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